Welcome to our Case Studies page! Think of every business challenge as a missing puzzle piece. Here, you’ll see real-world stories of how we’ve helped businesses find those pieces, completing their unique puzzles. Dive in and witness how we make every piece fit perfectly, turning challenges into cohesive solutions and revealing the bigger picture.
Daitalink
Client Overview A leading nationwide insurance carrier came to Daitalink with a critical need: streamline and modernize its hiring and training process for thousands of agents. With a national presence and high turnover common in the industry, they struggled to maintain consistent, scalable onboarding that produced successful agents. They weren’t looking for another training tool. […]
Daitalink
Client Overview A residential roofing contractor had previously implemented AI Chat and AI Voice from another vendor in hopes of capturing more leads and improving after-hours coverage. However, the solution underperformed — customers experienced dropped calls, awkward chat responses, and inconsistent service. The result? Frustrated clients, missed appointments, and lost business. The Problem The roofing […]
Daitalink
Challenge: The State Government was alarmed at its escalating telecom and data expenses, which were substantially diverging from their projected costs. This raised concerns about potential discrepancies in billing, inefficiencies, or unfavorable contract terms. Objective: To audit the State Government’s telecom and data expenses, identify discrepancies, and facilitate the renegotiation of vendor contracts to ensure […]
Daitalink
Challenge: With the deregulation of electricity in Texas, new market entrants had a unique opportunity to gain significant market share. Our client, a nascent retail electric provider, set an ambitious goal: capture 1,000 sales per month. To achieve this, they sought a reliable sales channel that could quickly scale and drive consistent results. Objective: To […]
