Daitalink isn’t your typical AI company—we’re your performance partner. We exist to help businesses improve how their people and their AI perform, through a structured system of testing, training, and optimization.
Our roots began with Interact, a business consultancy focused on solving real-world problems. Over the years, we noticed the same thing again and again: most companies weren’t struggling with tools—they were struggling with execution. That insight shaped the foundation of Daitalink.
Today, we work with businesses that want more than automation. We run simulations, audits, and roleplay to evaluate performance across sales, service, and support. We test both people and bots, train them to be better, and fix the breakdowns that cost time, money, and trust.
Our proprietary DAITA Engine powers the work, but it’s our strategic insight that makes it stick. Whether it’s improving how your team talks to customers or optimizing the way your AI handles conversations, we focus on what matters: outcomes, not outputs.
Daitalink doesn’t build assist bots—we build performance systems. And we stay involved every step of the way. If your team isn’t improving, if your AI isn’t helping, or if your customer experience is slipping—we’ll find out why and fix it fast.
We’re not just bridging the gap between data and intelligence—we’re linking strategy to execution. That’s what makes Daitalink different. That’s what makes it work.
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CEO and Chief Strategist
Chuck Leblo brings over four decades of strategic insight, operational excellence, and entrepreneurial drive to his role as CEO of Daitalink. His journey began in the U.S. Army Signal Corps, where he built the foundations of clear communication, systems thinking, and problem-solving under pressure. He later spent 21 years in telecom as an Engineer, Executive, and Consultant—helping companies navigate one of the most disruptive eras in technology history.
In 2006, Chuck founded Interact Business Solutions, a firm focused on solving business problems through marketing, SEO, and process improvement. That experience gave him a front-row seat to the challenges business owners face every day—and the inefficiencies that hold them back. Alongside ventures like Social Kudo and The Local PR Firm, Chuck developed a reputation for bringing real-world solutions to the digital space.
When AI tools began emerging as more than just trends, Chuck saw a deeper opportunity: not just to implement AI, but to improve performance—for both humans and machines. In 2023, he launched Interact’s AI division, which rapidly grew into something bigger. That momentum became Daitalink—a new kind of company dedicated to testing, training, and fixing the way teams and technology perform.
Today, Daitalink is not a bot-building agency—it’s a performance company. Chuck leads a team that simulates real conversations, audits both AI and human agents, and implements systems that actually get better over time. Whether it’s a sales team that needs sharper messaging or a chatbot that keeps dropping the ball, Daitalink finds the problem and fixes it fast.
Backed by the proprietary DAITA Engine, Chuck has redefined how companies approach AI—not as a tool to install, but as a standard to meet. Under his leadership, Daitalink helps businesses uncover blind spots, improve customer experience, and elevate performance where it matters most.
Our problem-solving doesn’t stop at immediate challenges. We offer strategic counseling, providing insights that pave the way for sustained growth and foresight.
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We turn problems into opportunities. Through tailored sales strategies, client financing solutions, team building, and more, we’ve transformed stagnant sales structures into thriving revenue generators.
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Our solutions start with a deep understanding of the problem. Meticulous data analysis, such as our telecom audit covering millions of records, goes beyond identifying discrepancies to solving them.
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Interact’s DNA is coded with adaptability. Whether you’re a telecom giant or a budding music school, we tailor solutions to understand your unique challenges, ensuring measurable results.
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We go beyond surface-level challenges, diving deep into operational inefficiencies. By solving intricate operational problems, we ensure your business machinery functions seamlessly.
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In the digital age, problems evolve rapidly. Interact is always one step ahead, whether it’s elevating your local SEO game, establishing a digital footprint, or leading digital strategy innovations.
Discover MoreAt Interact, problem-solving isn't just a service; "We solve problems" is our mantra. With our holistic, data-driven, and hands-on approach, we don’t just offer solutions; we guarantee transformations. When you choose us, you’re aligning with a passionately invested team in resolving your challenges.
We see a future where every challenge a business faces becomes a stepping stone to even bigger success.
It's all about turning obstacles into opportunities.
We view challenges not as setbacks, but as opportunities to strengthen and innovate.
Instead of waiting for problems to arise, we anticipate them, always staying one step ahead.
Our solutions are crafted with our clients, ensuring they're tailored and effective.
In all our interactions and solutions, we prioritize honesty, transparency, and ethical considerations.
We are committed to lifelong learning, always seeking to enhance our skills and understanding to benefit the businesses we serve.
